Privacy Policy
Your privacy and confidentiality are fundamental to our practice.
Introduction
Covenant Counseling ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or engage our counseling services.
Information We Collect
We may collect personal information you provide directly, including your name, email address, phone number, and any information you share through our contact or appointment request forms. We do not collect sensitive health information through our website.
How We Use Your Information
We use the information you provide solely to respond to your inquiries, schedule appointments, and deliver counseling services. We do not sell, rent, or share your personal information with third parties except as required by law.
Confidentiality of Counseling
All counseling communications are protected by strict confidentiality laws and professional ethical standards. Information shared during counseling sessions is kept confidential except in cases where disclosure is required by law (e.g., imminent harm, abuse of minors or vulnerable adults, court orders).
Website Security
We implement reasonable security measures to protect the personal information submitted through our website. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
Online Counseling
Online counseling sessions are conducted via a HIPAA-compliant, encrypted video platform. We take your digital privacy seriously and follow all applicable federal and state regulations regarding telehealth services.
Cookies
Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect site functionality.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
Contact
If you have questions about this Privacy Policy, please contact us at info@covenantcounseling.com or call 662-380-6644.
Last updated: July 2026